Home About us Our services Customers Contact Downloads Blog
Our Services  
Microsoft Business Solutions - Dynamics AX
Plant Maintenance For Microsoft Dynamics AX
Purchase Requisition For Microsoft Dynamics AX
Service Management For Microsoft Dynamics AX
e-Service Management
e-Purchase Requisition


Microsoft® Business Solutions – Dynamics AX® Service Management is cater for the operation of support services. It provides easy-to-use interface for support engineers to log support cases and also perform various support service related oprations.

Key Benefits :

  • Reduce the paper trail. Instead of filling out tons of customer support request paper forms, everything in the system is done electronically and kept electronically. Support engineers simply submit an electronic forms and track the status online.
  • comprehensive Reporting. The system features a variety of comprehensive reports for support managers to do analysis and performance review.
  • Better Inventory Management. Since the system is integrated with Inventory Management module, it provides better and transparent inventory Management. All the items utilized during the support process can be tracked easily.
  • Better customer service. The system keeps a full list of service history records which facilitate the Support engineers/personnels to enquire these information easily. Hence it provides quick information retrieval to achieve better customer service.

Home   |   About us   |   Our services   |   Customers   |   Contact Us   |   Downloads   |   
© 2015 Prorsus.com All Rights Reserved   |   Disclaimer